Thank you for choosing Bin Saqib! We want to ensure your complete satisfaction with your purchase. Please review our return and exchange policy below:
- Returns are Hassle-Free: We offer hassle-free returns, and you have a 7-day window from the date of shipping to initiate a return.*
- Shipping Costs: Please note that shipping costs are not included in the refund amount. You are responsible for the return shipping charges.
- One-Time Exchange: The return/exchange process is a one-time event. Once an item has been exchanged, it cannot be returned a second time.
- Processing Time: Return/Exchange requests are processed within 3-5 working days from the date we receive your return package.
- Exchange Delivery Charges: If you wish to exchange an item, you will be responsible for the delivery charges associated with the new exchange order.
- Tester Boxes: Please be aware that tester boxes are not included in our return and exchange policy. These items are non-returnable and non-exchangeable.
- Contact Us: If you need to initiate a return or exchange, or if you have any questions or concerns, you can reach out to us via our social media handles or on WhatsApp at [ +923227577367].
Please read our sale policy carefully
1. No Returns on Sale Items:
All products purchased during a sale or promotional period are final and not eligible for returns, exchanges, or refunds. This policy ensures clarity and fairness to all customers.
2. Eligibility for Return:
- Only regular-priced items are eligible for returns or exchanges, subject to our standard return policy guidelines.
- Sale items, discounted products, and clearance stock do not qualify for any return or exchange, regardless of the reason.
3. Warranty Claims:
- if a sale product is defective or damaged upon delivery, it may be eligible for a warranty claim or replacement under our Defective Product Policy.
- Customers must notify us within [7] days of receiving the defective item, along with proof of purchase and images of the defect.
4. Customer Acknowledgment:
- By purchasing sale items from Bin Saqib, customers acknowledge and agree to these terms.
- If you have any questions or concerns regarding this policy, please contact our customer support team at +923227577367.
At Bin Saqib, we are committed to providing exceptional customer service. If you have any further inquiries or need assistance, don't hesitate to contact us. Your satisfaction is our top priority!
* No return/exchange on tester-kit